I went to Regal this weekend for the first time. It was also my first time selling old jewelry. Don't know the name of the young man that helped me but he walked me thru the while process. I was curious so I had a lot of questions. From scratching the metal onto the rock, then adding the drops and the results that should be yielded. I felt like I was back in school doing a science experiment. He also reminded that I had a coupon that I could use on the flyer I had :) honest business!
My wife had a small amount of gold and sterling jewelry she wanted to sell so I was
looking for places to compare prices. We had sold some a couple of years ago and
I knew the prices offered could vary widely. I found REGAL on yelp and they were close by so I went by to see what they could offer. Found Doug and Danny both very knowledgeable, professional and customer friendly. Their outright offer was very fair and the most of the three places we went to. They did not start out with a low offer and then keep bumping it up to a "best price offer" like the other places.
Our first experience with REGAL was great. I will definitely go back and also be pleased to recommend them.
I took my girlfirend's grandmother's ring here to be sized and cleaned. They did a great job with the sizing and the diamond was very bright after the cleaning. Doug took care of me, had the ring available ontime, and didn't try to upsell me on anything. These guys are what you are looking for if you want a local shop that does great work! Oh, and she said yes!
I recently had one of the diamonds from my wedding ring come out when I dropped in on the ground. I had been holding on to it for weeks wondering where I could take it not knowing who I could trust not to rip me off. I looked for some where around Pflugerville and read reviews on a couple of places. The reviews for Regal were fantastic so I thought I would give it a try. They were very cordial and honest about time frame of repair and completion. They called me when it was done when they said they would. When I picked up my ring I took some old broken Jewelry with me to see how much it was worth and I was pleasantly pleased with the amount. The gentleman and the front weighed and tested everything in front of me while explaining what each process was. I would go back in a heartbeat!